The Best Aircall Alternative That Deflects Calls With AI

Discover why Aircall users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.

70%
Deflection Rate
< 1s
Response Time
24/7
Availability
3x
ROI in Month 1
The Problem With Aircall

The High Cost of Voice

Aircall was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.

Expensive Human Time

Every minute on the phone is money burned for your business. BotDesk automates resolution for pennies compared to expensive human calls.

Hold Times

Customers hate waiting on hold. BotDesk answers every question instantly 24/7 with our advanced AI customer support bot starting today.

No Visuals

You cannot see the user screen on a phone call. BotDesk allows file uploads and screenshots to resolve technical issues for your team.

Why Choose BotDesk

Skip Aircall's Limits

BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.

Call Deflection

Experience Prevention For Your Team

Provide an AI answer immediately so the customer doesn't need to call.

BotDesk: High
Aircall: None

Multichannel

Experience Unified For Your Team

Why just have a phone line? Offer Chat, Email, and Help Center in one widget.

BotDesk: All-in-one
Aircall: Voice Only

AI Resolution

Scale

Aircall lets you talk faster. BotDesk talks for you.

BotDesk: Automated
Aircall: Manual

Pricing

Save

No carrier fees. No per-minute charges. Just simple SaaS pricing.

BotDesk: Flat Rate
Aircall: Per Minute/User

Wait Time

Experience Lightning Fast Speed Now

BotDesk never puts a customer on hold.

BotDesk: Zero
Aircall: Variable

Knowledge Base

Show Answers, Don't Just Tell Them

Send a guide with screenshots instead of explaining it over a fuzzy phone line.

BotDesk: Visual
Aircall: None
Comparison

BotDesk vs Aircall

See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.

Feature
BotDesk
Aircall
Primary Channel
AI Chat
Voice / VoIP
Cost Per Ticket
Low ($0.10)
High ($10.00)
Concurrency
Infinite
1 Customer per Agent
Availability
24/7 AI
Office Hours
Setup
Instant
Complex VoIP
Knowledge Base
Included
None
Hardware
None
Headsets/Phones
Mobile App
Yes
Yes
Our Verdict

Why Businesses Switch To BotDesk

Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.

Pros of BotDesk

  • High
  • All-in-one
  • Automated
  • Flat Rate
  • Zero
  • Visual

Cons of Aircall

  • Expensive Human Time: Every minute on the phone is money burned for your business. BotDesk automates resolution for pennies compared to expensive human calls.
  • Hold Times: Customers hate waiting on hold. BotDesk answers every question instantly 24/7 with our advanced AI customer support bot starting today.
  • No Visuals: You cannot see the user screen on a phone call. BotDesk allows file uploads and screenshots to resolve technical issues for your team.

The Bottom Line: If you are looking for a modern, AI-first customer support tool that handles Aircall's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and high, it's built for 2026 and beyond.

Easy Migration

Switch From Aircall To BotDesk

Switching from Aircall is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.

1

Switch From Aircall To Botdesk

Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.

2

Deflect

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

3

Save

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

FAQ

Frequently Asked Questions

Common questions about switching from Aircall to BotDesk. See how to import your data and start saving today.

No, we believe text-based support is superior for 99% of SaaS queries. We focus on Chat/Email/KB.

Testimonials

Loved By Support Teams

See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

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