The Best Canny Alternative With Instant AI Resolution
Discover why Canny users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Why Upvoting Doesn't Help Your Support Team
Canny was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
The Feedback Black Hole
Customers submit requests and feel ignored when weeks pass without updates. It creates frustration for your entire support team starting.
Expensive for "Listening"
Canny starts at $400 per month for their Growth plan today. That is a steep price just to collect a list of features for your team today.
Passive Interaction
A feedback board cannot answer questions or offer workarounds. It just takes notes while your customers wait for your entire team now.
Skip Canny's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Active Resolution vs Passive Logs
Don't Just List Problems, Fix Them
When a user has an issue, Canny asks them to post it. BotDesk's AI agent reads your documentation and helps them fix it immediately.
True Omnichannel Support Platform
Meet Meaningful Feedback Where It Happens
Instead of forcing users to a separate "feedback portal", BotDesk captures their sentiment during actual conversations on WhatsApp, Chat, or Email.
Analyze Root Causes of Requests
Understand The "why" Automatically
BotDesk analyzes thousands of support conversations to tell you exactly what's broken, without users needing to "upvote" it manually.
Simple, Predictable Fixed Pricing
Stop Paying $400/Mo For A List Today
BotDesk provides a complete AI support solution starting at $29/mo. Canny's meaningful plans start at $400/mo.
Close the Loop Instantly
No More "we Will Update You" Later
With BotDesk, the AI can notify users or perform actions immediately, closing the loop in seconds rather than months.
Deflect the Noise
Experience Reduce Support Volume
Many "feature requests" are actually just users verify how to do something. BotDesk answers them, reducing noise for your product team.
BotDesk vs Canny
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Instant AI resolution of issues
- Captures insights from real conversations
- Auto-categorization of support topics
- Starts at $29/mo (Standard)
- Immediate action / closure
- Deflects 60-80% of "issues"
Cons of Canny
- The Feedback Black Hole: Customers submit requests and feel ignored when weeks pass without updates. It creates frustration for your entire support team starting.
- Expensive for "Listening": Canny starts at $400 per month for their Growth plan today. That is a steep price just to collect a list of features for your team today.
- Passive Interaction: A feedback board cannot answer questions or offer workarounds. It just takes notes while your customers wait for your entire team now.
The Bottom Line: If you want a modern, AI support tool that handles Canny's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and instant ai resolution of issues, it's built for 2026 and beyond.
Switch From Canny To BotDesk
Switching from Canny is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Canny To Botdesk
Take your top issues from Canny and create simple knowledge base articles or "Actions" in BotDesk. Your team will be up and running in minutes.
Train Your AI
BotDesk learns instantly. Now, when a user asks about that feature, the AI explains the workaround or status immediately. BotDesk makes it easy.
Decommission The Board
Direct users to your intelligent chat widget. They get answers now, and you get cleaner data on what they actually need. BotDesk makes it easy.
Frequently Asked Questions
Common questions about switching from Canny to BotDesk. See how to import your data and start saving today.
BotDesk focuses on resolving customer issues via AI Chat. We don't currently offer a public voting board, as we believe solving the user's problem is more valuable than tracking their vote.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.