The Best Close Alternative For Post-Sales Support
Discover why Close users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Sales Speed ≠ Support Quality
Close was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Data Soup
Mixing support calls in your sales timeline makes it hard to see deal status. Separate sales and support for a cleaner workflow now.
No Help Center
Close is for outbound work. It lacks inbound tools like a public Knowledge Base for your users. Build one in minutes with BotDesk now.
No Ticket IDs
Tracking bugs or support issues without ticket numbers is impossible at scale. BotDesk provides robust ticketing for your entire team.
Skip Close's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Dedicated Inbox
Experience Inbound For Your Team
A pure inbox designed for resolving incoming queries, not making outbound calls.
AI Responses
Smart
BotDesk writes the reply for you based on the context of the issue.
Public Docs
Experience Deflect For Your Team
Create a help center so users can solve their own problems.
Chat Widget
Engage
Offer live chat support to your users directly in your app.
Feedback Loop
Experience Product For Your Team
Collect feature requests on a public board to inform your product roadmap.
Pricing
Cost
Close is premium priced. BotDesk is efficiently priced.
BotDesk vs Close
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Resolution
- Generative
- Hosted
- Real-time
- Voting
- Flat
Cons of Close
- Data Soup: Mixing support calls in your sales timeline makes it hard to see deal status. Separate sales and support for a cleaner workflow now.
- No Help Center: Close is for outbound work. It lacks inbound tools like a public Knowledge Base for your users. Build one in minutes with BotDesk now.
- No Ticket IDs: Tracking bugs or support issues without ticket numbers is impossible at scale. BotDesk provides robust ticketing for your entire team.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles Close's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and resolution, it's built for 2026 and beyond.
Switch From Close To BotDesk
Switching from Close is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Close To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Move
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Help
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Close to BotDesk. See how to import your data and start saving today.
No, Close is arguably the best CRM for startups. It just isn't a help desk.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.