The Best Confluence Alternative With AI Help Center
Discover why Confluence users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
The Wiki Wasteland
Confluence was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Unfindable
Customers struggle to find answers in hierarchies. BotDesk serves answers instantly via our advanced AI support agent starting today.
Complex Auth
Managing permissions for external users in Confluence is hard. BotDesk public portals work out of the box for all your customers today.
Slow Maintenance
Updating a wiki takes too much time. BotDesk AI can draft help articles for you based on your support tickets and conversations today.
Skip Confluence's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
External Focus
Experience Audience For Your Team
Built for your customers, not your engineering team. Clean, fast, and brandable.
AI Search
Experience Results For Your Team
Don't just show a list of links. Give the user the exact answer they are looking for.
Ticket Deflection
Impact
Turn your documentation into a deflection engine. Stop tickets before they start.
Chat Integration
Experience Channel For Your Team
Serve your help articles directly inside your product via our chat widget.
Pricing
Scale
Stop paying strict per-seat licensing for a simple help site.
Editor
Experience Experience For Your Team
A modern, distraction-free editor that makes writing help docs a joy.
BotDesk vs Confluence
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Customer Ready
- Generative
- High
- Native
- Flat
- Fast
Cons of Confluence
- Unfindable: Customers struggle to find answers in hierarchies. BotDesk serves answers instantly via our advanced AI support agent starting today.
- Complex Auth: Managing permissions for external users in Confluence is hard. BotDesk public portals work out of the box for all your customers today.
- Slow Maintenance: Updating a wiki takes too much time. BotDesk AI can draft help articles for you based on your support tickets and conversations today.
The Bottom Line: If you want a modern, AI-first customer support tool that handles Confluence's complexity without the high price tag, BotDesk is the logical choice for your team. With WhatsApp integration and customer ready, it's built for 2026 and beyond.
Switch From Confluence To BotDesk
Switching from Confluence is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Confluence To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Organize
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Launch
Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.
Frequently Asked Questions
Common questions about switching from Confluence to BotDesk. See how to import your data and start saving today.
Absolutely. Use Confluence for internal team docs, and BotDesk for public help centers.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.