The Best Copper Alternative For Support Teams
Discover why Copper users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Inbox Zero is Impossible via Gmail
Copper was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Collision
Two agents replying to the same email in Gmail happens constantly. BotDesk prevents this by using a unified and shared inbox starting.
Lost Emails
Support requests get buried in personal inboxes easily. BotDesk centralizes everything in one place for your entire support team today.
No Reporting
You cannot track metrics in Gmail or Copper easily. Use BotDesk for advanced support analytics and reporting for your entire team today.
Skip Copper's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Shared Inbox
Team
A true shared inbox where everyone can see, assign, and comment on tickets.
AI Drafting
Experience Lightning Fast Speed Now
Don't type "Have you tried clearing cache?" again. Let AI write it.
Knowledge Base
Experience Self-Serve For Your Team
Publish articles so customers can find answers without emailing you.
Chat Widget
Experience Real-Time For Your Team
Add a chat bubble to your site. Copper handles email, we handle real-time.
Status Tracking
Experience Workflow For Your Team
Pendeing, Open, Closed, On Hold - proper support statuses.
Pricing
Scale
Affordable pricing for your whole support team.
BotDesk vs Copper
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Collaborative
- Included
- Public Portal
- Live
- Granular
- Value
Cons of Copper
- Collision: Two agents replying to the same email in Gmail happens constantly. BotDesk prevents this by using a unified and shared inbox starting.
- Lost Emails: Support requests get buried in personal inboxes easily. BotDesk centralizes everything in one place for your entire support team today.
- No Reporting: You cannot track metrics in Gmail or Copper easily. Use BotDesk for advanced support analytics and reporting for your entire team today.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles Copper's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and collaborative, it's built for 2026 and beyond.
Switch From Copper To BotDesk
Switching from Copper is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Copper To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Organize
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Automate
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Copper to BotDesk. See how to import your data and start saving today.
Yes, we integrate with email so you receive and reply via BotDesk, but it looks like email to the user.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.