The Best Delighted Alternative With Actionable AI
Discover why Delighted users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
The "So What?" Factor
Delighted was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Disconnected
Delighted lives in a complete silo. BotDesk lives in your support workflow, connecting every single interaction with your business now.
Manual Follow-up
Closing the loop on detractors is manual work today. BotDesk AI can start a recovery chat instantly with every single unhappy customer.
Survey Fatigue
Users are tired of email surveys after every chat. Conversational feedback feels more natural and engaging for your entire team counts.
Skip Delighted's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Conversational NPS
Experience Natural For Your Team
Ask for feedback right after a successful resolution, when the user is most engaged.
Instant Recovery
Fix It
If a user leaves low feedback, BotDesk can immediately ask "How can we make it right?" and alert a manager.
Full Support Suite
Experience One Tool For Your Team
Why pay for Delighted + Zendesk? Get Feedback and Support in one package.
Changelog
Experience Close Loop For Your Team
Show users you listened by broadcasting updates to them.
Pricing
Scale
Send as many feedback requests as you want without hitting paywalls.
Customization
Experience On Brand For Your Team
Your feedback flow should look and feel exactly like your product.
BotDesk vs Delighted
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- High Response
- AI Action
- Included
- Update Users
- Flat
- Deep
Cons of Delighted
- Disconnected: Delighted lives in a complete silo. BotDesk lives in your support workflow, connecting every single interaction with your business now.
- Manual Follow-up: Closing the loop on detractors is manual work today. BotDesk AI can start a recovery chat instantly with every single unhappy customer.
- Survey Fatigue: Users are tired of email surveys after every chat. Conversational feedback feels more natural and engaging for your entire team counts.
The Bottom Line: If you want a modern, AI-first customer support tool that handles Delighted's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and high response, it's built for 2026 and beyond.
Switch From Delighted To BotDesk
Switching from Delighted is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Delighted To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Replace
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Recover
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Delighted to BotDesk. See how to import your data and start saving today.
Yes, BotDesk supports email-based feedback requests too.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.