The Best Frill Alternative With Feedback + AI Support

Discover why Frill users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.

70%
Deflection Rate
< 1s
Response Time
24/7
Availability
3x
ROI in Month 1
The Problem With Frill

The "Vote and Wait" Frustration

Frill was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.

Slow Feedback Loop

Users vote on a bug and wait months for a fix. BotDesk AI helps them find a workaround instantly with our advanced support agent today.

Disconnected Support

Frill is separate from your support inbox. BotDesk unifies feature requests and support tickets in one place for your business starting.

Passive Collection

You have to wait for users to find your board. BotDesk captures feedback during live conversations automatically for your entire team now.

Why Choose BotDesk

Skip Frill's Limits

BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.

Unified Inbox

The Best Complete Picture Solution

See a user's feature requests alongside their support tickets and chat history.

BotDesk: Contextual
Frill: Isolated

AI Deflection

The Best Stop Duplicates Solution

BotDesk suggests existing solutions or articles before a user even submits feedback.

BotDesk: Smart
Frill: None

Roadmap & Changelog

Keep Them Updated With Native AI

Like Frill, we offer a public roadmap and changelog to keep users in the loop.

BotDesk: Included
Frill: Included

Active Chat

Talk To Them Directly In Real-Time

Engage with voters instantly via chat to clarify their needs. Frill relies on comments.

BotDesk: Real-time
Frill: None

Knowledge Base

Experience Educate For Your Team

Often users ask for features that already exist. BotDesk AI points them to the docs.

BotDesk: Integrated
Frill: None

Pricing

Experience Scalable For Your Team

Grow your user base without worrying about plan limits.

BotDesk: Per Agent/Flat
Frill: Monthly Tiers
Comparison

BotDesk vs Frill

See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.

Feature
BotDesk
Frill
Product Type
All-in-One Support
Feedback Board
AI Resolution
Yes
No
Support Tickets
Native
No
Roadmap
Yes
Yes
Changelog
Yes
Yes
Live Chat
Yes
No
Custom Domain
Yes
Paid Plan
SSO
Yes
Paid Plan
Our Verdict

Why Businesses Switch To BotDesk

Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.

Pros of BotDesk

  • Contextual
  • Smart
  • Included
  • Real-time
  • Integrated
  • Per Agent/Flat

Cons of Frill

  • Slow Feedback Loop: Users vote on a bug and wait months for a fix. BotDesk AI helps them find a workaround instantly with our advanced support agent today.
  • Disconnected Support: Frill is separate from your support inbox. BotDesk unifies feature requests and support tickets in one place for your business starting.
  • Passive Collection: You have to wait for users to find your board. BotDesk captures feedback during live conversations automatically for your entire team now.

The Bottom Line: If you are looking for a modern, AI-first support tool that handles Frill's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and contextual, it's built for 2026 and beyond.

Easy Migration

Switch From Frill To BotDesk

Switching from Frill is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.

1

Switch From Frill To Botdesk

Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.

2

Redirect

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

3

Engage

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

FAQ

Frequently Asked Questions

Common questions about switching from Frill to BotDesk. See how to import your data and start saving today.

We prioritize clean, modern design. Our feedback boards are minimalist and beautiful.

Testimonials

Loved By Support Teams

See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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Stop Drowning In Tickets. Start Resolving Them Instantly.

Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

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