The Best Guru Alternative With Active AI Knowledge
Discover why Guru users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Internal vs External
Guru was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Internal Only
Guru is designed for employees. You cannot easily build a public help center with it. BotDesk builds one instantly for your customers.
Expensive
Guru works on a per-user seat model that gets very costly over time. BotDesk empowers your whole team for a flat monthly price today.
Search Reliance
Guru requires agents to search for cards. BotDesk AI proactively suggests answers in the inbox for every single interaction starting.
Skip Guru's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Public Help Center
Experience Seo Ready For Your Team
Turn your knowledge into a beautiful, searchable public website with one click. Guru keeps it locked in an extension.
AI Agent
The Best Scalable Support Solution
BotDesk allows the AI to answer customer questions directly. Guru only helps the agent type the answer.
Verification
Keep It Fresh For Scale And Growth
BotDesk flags articles that haven't been viewed or updated recently, ensuring your AI is always accurate.
Ticketing Integration
Experience All In One For Your Team
If the knowledge doesn't exist, convert the chat to a ticket seamlessly. Guru requires switching tools.
Pricing
Scale
Don't pay for every user who needs to read a doc. Only pay for the agents who write them.
Editor
The Best Flexible Writing Solution
Write rich articles with video, code blocks, and images in a modern Notion-style editor.
BotDesk vs Guru
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Instant Site
- Customer Facing
- Auto-Flagging
- Native
- Unlimited Readers
- Block-Based
Cons of Guru
- Internal Only: Guru is designed for employees. You cannot easily build a public help center with it. BotDesk builds one instantly for your customers.
- Expensive: Guru works on a per-user seat model that gets very costly over time. BotDesk empowers your whole team for a flat monthly price today.
- Search Reliance: Guru requires agents to search for cards. BotDesk AI proactively suggests answers in the inbox for every single interaction starting.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles Guru's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and instant site, it's built for 2026 and beyond.
Switch From Guru To BotDesk
Switching from Guru is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Guru To Botdesk
Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.
Import
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Automate
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Guru to BotDesk. See how to import your data and start saving today.
Yes! BotDesk supports internal-only articles that are visible to agents but hidden from the public and the AI bot.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.