The Best Hellonext Alternative With AI Feedback

Discover why Hellonext users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.

70%
Deflection Rate
< 1s
Response Time
24/7
Availability
3x
ROI in Month 1
The Problem With Hellonext

The Feedback Dead End

Hellonext was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.

One-Way Channel

Users post and you update status manually. There is no real-time conversation to solve frustration for your entire support team now.

No Support

Feature requests are often just support tickets in disguise. Hellonext treats them all as features for your entire business starting.

Manual Updates

You have to manually update statuses for every single item. BotDesk automates follow-ups for your entire support team starting now today.

Why Choose BotDesk

Skip Hellonext's Limits

BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.

Unified Platform

Everything In Sync For Your Team

Manage your roadmap and your support queue in one place. Context is key.

BotDesk: Feedback + Help
Hellonext: Feedback Only

AI Agent

The Best Instant Answers Solution

BotDesk's AI explains why a feature might not be needed by offering a workaround immediately.

BotDesk: Conversational
Hellonext: None

Widgets

Experience One Script For Your Team

Deploy one script for Chat, Help Center, Roadmap, and Changelog.

BotDesk: Universal
Hellonext: Feedback Only

Integrations

Experience Connect For Your Team

Link conversations to Linear or Jira seamlessly.

BotDesk: Deep
Hellonext: Standard

Customization

Experience On Brand For Your Team

Make your portal look exactly like your website without writing CSS.

BotDesk: Visual Editor
Hellonext: Basic

Pricing

The Best Growth Friendly Solution

Our pricing model supports your growth rather than penalizing it.

BotDesk: Fair
Hellonext: Premium
Comparison

BotDesk vs Hellonext

See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.

Feature
BotDesk
Hellonext
Category
Customer Experience
Product Management
Live Chat
Yes
No
Knowledge Base
Yes
No
AI Capability
Generative Support
None
Roadmap
Yes
Yes
SSO
Yes
Yes
Custom Domain
Yes
Yes
Setup
Instant
Instant
Our Verdict

Why Businesses Switch To BotDesk

Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.

Pros of BotDesk

  • Feedback + Help
  • Conversational
  • Universal
  • Deep
  • Visual Editor
  • Fair

Cons of Hellonext

  • One-Way Channel: Users post and you update status manually. There is no real-time conversation to solve frustration for your entire support team now.
  • No Support: Feature requests are often just support tickets in disguise. Hellonext treats them all as features for your entire business starting.
  • Manual Updates: You have to manually update statuses for every single item. BotDesk automates follow-ups for your entire support team starting now today.

The Bottom Line: If you want a modern, AI-first customer support tool that handles Hellonext's complexity without the high price tag, BotDesk is the logical choice for your team. With WhatsApp integration and feedback + help, it's built for 2026 and beyond.

Easy Migration

Switch From Hellonext To BotDesk

Switching from Hellonext is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.

1

Switch From Hellonext To Botdesk

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

2

Merge

Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.

3

Launch

Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.

FAQ

Frequently Asked Questions

Common questions about switching from Hellonext to BotDesk. See how to import your data and start saving today.

You can, but you will miss the benefit of having support tickets linked directly to roadmap items.

Testimonials

Loved By Support Teams

See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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