The Best Kayako Alternative With Modern AI Support
Discover why Kayako users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Legacy Code vs Modern AI
Kayako was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Stagnant Development
Users complain about lack of meaningful updates. BotDesk ships new AI features weekly for your entire support team starting today now.
Clunky Interface
Navigating Kayako requires too many clicks. BotDesk is streamlined for agent efficiency and works perfectly for your entire support team.
Basic Automation
Kayako relies on standard if/then rules. BotDesk uses Generative AI to understand intent deeply for your entire support team today now.
Skip Kayako's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Modern Unified Inbox
Chat + Email For Scale And Growth
See every interaction in real-time. No refresh button needed. BotDesk connects email, chat, and social instantly.
AI Agent "Bot"
The Best Smart From Day 1 Solution
Kayako usually involves building complex decision trees. BotDesk learns from your existing FAQs automatically.
Customer Journey
See The Path For Scale And Growth
Understand not just the ticket, but what the user was doing before they asked for help.
Collaboration
Work Together Seamlessly As A Team
Mention teammates, share drafts, and solve issues together without leaving the conversation.
Self-Service
Experience Help Them Help Themselves
Our help center is powered by AI search that gives answers, not just links.
Performance
Experience Save Seconds Per Ticket
Our React-based architecture ensures zero lag, helping agents clear the queue faster.
BotDesk vs Kayako
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Real-time Sync
- Generative
- Visual Context
- Inline Tagging
- AI Search
- Blazing Fast
Cons of Kayako
- Stagnant Development: Users complain about lack of meaningful updates. BotDesk ships new AI features weekly for your entire support team starting today now.
- Clunky Interface: Navigating Kayako requires too many clicks. BotDesk is streamlined for agent efficiency and works perfectly for your entire support team.
- Basic Automation: Kayako relies on standard if/then rules. BotDesk uses Generative AI to understand intent deeply for your entire support team today now.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles Kayako's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and real-time sync, it's built for 2026 and beyond.
Switch From Kayako To BotDesk
Switching from Kayako is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Kayako To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Import To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Go Live
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Kayako to BotDesk. See how to import your data and start saving today.
Yes, we follow strict security protocols and offer SLA guarantees for enterprise clients.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.