The Best LiveChat Alternative With Built-in AI
Discover why LiveChat users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
LiveChat + ChatBot = Double Billing
LiveChat was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Two Invoices
To get AI automation, you have to buy LiveChat and ChatBot separately. The combined cost adds up fast for your business starting today now.
Disjointed Experience
Managing two separate tools for the same customer interaction causes friction and data silos for your entire support team starting now.
Dated Design
LiveChat has been around forever. The interface feels utilitarian compared to modern standards for your entire support team starting now.
Skip LiveChat's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
All-in-One Solution
Chat + AI + Inbox With Native AI
BotDesk integrates the live chat widget, the AI agent, and the shared inbox into one platform. One login, one bill.
Setup in Minutes
Experience No Complex Integration
Because it's one tool, you don't need to "integrate" your bot with your chat. It just works immediately.
Modern AI Models
Gpt-4o Powered For Scale And Growth
We use the latest LLMs. LiveChat's "ChatBot" product is often based on older NLU technology that requires more training data.
Unlimited Agents
Experience Scale Plan For Your Team
Stop counting seats. Add your whole team to BotDesk without increasing your subscription cost on our Scale plan.
Native WhatsApp
Expand Beyond Web With Native AI
LiveChat focuses heavily on the website widget. We treat WhatsApp and Social as first-class citizens.
Smart Learning
No Manual Training For Your Team
BotDesk learns from your website URL. You don't need to manually input "utterances" and "intents" like in ChatBot.
BotDesk vs LiveChat
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Unified AI & Chat
- Native integration
- Latest Generative AI
- Unlimited seats option
- Omnichannel native
- URL-based training
Cons of LiveChat
- Two Invoices: To get AI automation, you have to buy LiveChat and ChatBot separately. The combined cost adds up fast for your business starting today now.
- Disjointed Experience: Managing two separate tools for the same customer interaction causes friction and data silos for your entire support team starting now.
- Dated Design: LiveChat has been around forever. The interface feels utilitarian compared to modern standards for your entire support team starting now.
The Bottom Line: If you want a modern, AI-first customer support tool that handles LiveChat's complexity without the high price tag, BotDesk is the logical choice for your team. With WhatsApp integration and unified ai & chat, it's built for 2026 and beyond.
Switch From LiveChat To BotDesk
Switching from LiveChat is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Livechat To Botdesk
Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.
Train Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Customize Widget
Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.
Swap Code
Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.
Cancel Two Bills
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from LiveChat to BotDesk. See how to import your data and start saving today.
Yes. We don't split features into different products. Chat, AI, Inbox, and Knowledge Base are all part of the same platform.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.