The Best Olark Alternative With AI-Powered Chat
Discover why Olark users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
The Limits of Manual Chat
Olark was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Offline Messages
When your team sleeps, Olark just takes a message. BotDesk resolves the issue completely using advanced AI for your entire support team.
Staffing Costs
To cover 24/7 with Olark, you need 3 shifts of agents. With BotDesk, you just need the AI to handle everything for your entire support team.
No Native AI
Olark allows "CoPilot" automation, but it is not a generative AI agent that understands context deep down for your entire support team.
Skip Olark's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
AI Agent
Experience Always On For Your Team
BotDesk doesn't just route chats; it answers them. It understands product details, shipping policies, and more.
Unified Inbox
Available Everywhere You Need It
Manage WhatsApp, Instagram, and Email alongside your web chat. Olark is primarily for your website.
Knowledge Base
Self-Service For Scale And Growth
We host your help center and use it to train the AI. With Olark, you often need a separate KB tool.
Modern UI
Better Experience With Native AI
BotDesk feels like a modern messenger (WhatsApp/Messenger), which customers prefer over legacy chat windows.
Live View
The Best Watch It Happen Solution
See what your users are typing before they hit send (Magic Peek), giving you time to prepare.
Pricing
Fair And Transparent Pricing Model
Get AI, KB, and Omnichannel for a price often lower than Olark's per-agent fees.
BotDesk vs Olark
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Generative GPT-4
- Omnichannel
- Integrated
- Clean & Fast
- Real-time
- More Value
Cons of Olark
- Offline Messages: When your team sleeps, Olark just takes a message. BotDesk resolves the issue completely using advanced AI for your entire support team.
- Staffing Costs: To cover 24/7 with Olark, you need 3 shifts of agents. With BotDesk, you just need the AI to handle everything for your entire support team.
- No Native AI: Olark allows "CoPilot" automation, but it is not a generative AI agent that understands context deep down for your entire support team.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles Olark's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and generative gpt-4, it's built for 2026 and beyond.
Switch From Olark To BotDesk
Switching from Olark is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Olark To Botdesk
Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.
Install Widget
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Go Live
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from Olark to BotDesk. See how to import your data and start saving today.
Yes! BotDesk allows live takeover. You can jump in anytime, and the AI will pause.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.