The Best SurveyMonkey Alternative With AI Feedback
Discover why SurveyMonkey users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
Surveys Are Not Support
SurveyMonkey was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Too Slow
Surveys are retrospective. BotDesk solves the issue in real-time, preventing the bad survey score for your entire support team today.
Data Silo
Survey data sits in a separate tool. BotDesk keeps feedback attached to the customer profile for your entire support team starting now.
Expensive
Enterprise survey tools get costly. BotDesk includes feedback tools in your support plan for your entire support team starting today.
Skip SurveyMonkey's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
In-Chat Feedback
Experience Seamless For Your Team
Ask for CSAT or NPS right in the chat widget. No need to click away to an external form.
AI Recovery
Fix Bad Scores For Scale And Growth
If a user rates you low, our AI immediately asks how to fix it and alerts a manager.
Unified Profile
Experience Know Them For Your Team
Link feedback to the user's full support history and purchase data.
Support Inbox
Experience Resolution For Your Team
SurveyMonkey can't help you reset a password. BotDesk can.
Price
Value
Get comprehensive feedback tools without the legacy enterprise price tag.
Changelog
Communicate For Scale And Growth
Tell users what you fixed based on their feedback.
BotDesk vs SurveyMonkey
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- High Conversion
- Instant
- Context
- Included
- Fair
- Updates
Cons of SurveyMonkey
- Too Slow: Surveys are retrospective. BotDesk solves the issue in real-time, preventing the bad survey score for your entire support team today.
- Data Silo: Survey data sits in a separate tool. BotDesk keeps feedback attached to the customer profile for your entire support team starting now.
- Expensive: Enterprise survey tools get costly. BotDesk includes feedback tools in your support plan for your entire support team starting today.
The Bottom Line: If you want a modern, AI-first support tool that handles SurveyMonkey's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and high conversion, it's built for 2026 and beyond.
Switch From SurveyMonkey To BotDesk
Switching from SurveyMonkey is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Surveymonkey To Botdesk
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Train
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Switch
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Frequently Asked Questions
Common questions about switching from SurveyMonkey to BotDesk. See how to import your data and start saving today.
We recommend short, conversational surveys for higher response rates.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.