The Best UserReport Alternative With AI Feedback
Discover why UserReport users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.
NPS Won't Fix Bug #404
UserReport was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.
Data Collection Only
UserReport collects data for you to analyze later. BotDesk solves the users issue right now for your entire support team today and now.
No Conversation
If a user leaves a negative comment, UserReport does not let you chat with them instantly for your entire support team starting now.
Legacy Interface
UserReports widget feels like 2010. BotDesk offers a modern, chat-first experience and works for your entire support team today and more.
Skip UserReport's Limits
BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.
Conversational Feedback
Experience Ask Why For Your Team
Instead of a static form, BotDesk asks follow-up questions to understand the root cause of feedback.
Instant Resolution
Experience Fix It Now For Your Team
If a user reports a bug, BotDesk can instantly suggest a workaround from your Knowledge Base.
NPS & CSAT
Better Data For Scale And Growth
Measure sentiment from actual conversations, which is more accurate than forced survey popups.
Bug Reporting
The Best Clearer Reports Solution
BotDesk gathers browser info, screenshots, and steps to reproduce automatically.
Public Roadmap
Show Progress For Scale And Growth
Close the loop by showing users what you are building based on their feedback.
Cost
Experience Save Money For Your Team
Don't pay for a separate survey tool. It's built into your support platform.
BotDesk vs UserReport
See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.
Why Businesses Switch To BotDesk
Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.
Pros of BotDesk
- Two-way
- AI Actions
- AI Driven
- Structured
- Included
- All-in-One
Cons of UserReport
- Data Collection Only: UserReport collects data for you to analyze later. BotDesk solves the users issue right now for your entire support team today and now.
- No Conversation: If a user leaves a negative comment, UserReport does not let you chat with them instantly for your entire support team starting now.
- Legacy Interface: UserReports widget feels like 2010. BotDesk offers a modern, chat-first experience and works for your entire support team today and more.
The Bottom Line: If you are looking for a modern, AI-first support tool that handles UserReport's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and two-way, it's built for 2026 and beyond.
Switch From UserReport To BotDesk
Switching from UserReport is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.
Switch From Userreport To Botdesk
Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.
Train AI
Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.
Switch Widget
Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.
Frequently Asked Questions
Common questions about switching from UserReport to BotDesk. See how to import your data and start saving today.
Yes, BotDesk can trigger CSAT and NPS questions at the end of resolved chats.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.