Changelog/Integration
v2.3.0December 10, 2025

WooCommerce Integration

Pau Berenguer
Pau Berenguer
Founder
WooCommerce Integration

WordPress E-commerce

We are bringing the power of AI to the world's most popular e-commerce platform. Our WooCommerce Integration allows you to connect your store in minutes and give your support agents superpowers.

The Challenge

Support agents often fly blind when chatting with shoppers. They don't know if the customer is a first-time visitor or a loyal spender, and they can't easily see what products the customer is asking about without asking "Can you send a link?".

Our Solution

This plugin deep-links your WooCommerce data into BotDesk.

Key Features

  • Product Recommendations: The AI can search your catalog and suggest specific products with images and "Add to Cart" links directly in the chat.
  • Order Lookup: Agents can view the status of the customer's recent orders without leaving the dashboard.
  • Customer Insights: See lifetime value and total order count to identify VIPs immediately.

Included in this update

WooCommerce

Native plugin integration.

Product Recommendations

AI suggests products from catalog.

Free 7-Day Trial · No Credit Card Required

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