Seamlessly route complex customer issues to human agents with full context, ensuring a smooth and empathetic experience for users.
AI alone is not enough, but humans are too slow. Combine both for the ultimate customer support experience that scales effectively today now.
Sometimes a bot just loops and customers get stuck. Smart handoff ensures a human takes over before frustration sets in for your users.
Humans should not waste brainpower on repetitive questions like "Where is my order?". Let AI handle those automatically for your teams.
Usually, when a bot fails, users must call or email and start over. BotDesk provides seamless handoff with full context for your guests.
Balance automated efficiency with personal human expertise. Our intelligent system ensures complex issues reach best agents immediately.
AI detects frustration or complexity and offers to connect a human instantly. Never leave customers stranded in a loop today right now.
Agents see the entire conversation history when they take over. No more asking users to repeat their problem again for your human team.
Route technical questions to engineers and billing questions to finance. Automate your internal traffic controller for your growth now.
Explore how human handoff works in detail. Learn how BotDesk combines AI speed with human empathy for the best results and real impact.
Monitor AI conversations in real-time. Take over any chat with one click when you spot a high-value prospect or issue to ensure perfect service and customer happiness.
Set strict rules like 'If user asks for refund, route to Retention' or 'If VIP, route to Senior Agent'. Automate routing efficiently to save your team valuable hours.
Why the hybrid support model wins against pure chatbots. See how BotDesk delivers the best of both AI efficiency and human empathy now today.
Find answers to common questions about seamless human handoff. Learn how to route complex issues to live agents automatically securely today.
See what fast-growing teams say about seamless human handoff. Join thousands of companies combining AI speed with human empathy seamlessly.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.