Manage all your customer conversations from WhatsApp, Instagram, Email, and Web Chat in one unified support dashboard with ease.
The chaos of managing multiple apps kills productivity. Agents waste time switching tabs and lose important messages. Unify your inbox today.
Agents lose 20% of their time just switching between browser tabs. Unify your inbox and reclaim hours of productivity daily right now.
DMs on Instagram often get buried and go unanswered. A unified inbox ensures no customer message ever falls through the cracks today.
You can not tell if the emailer is the same person who chatted yesterday. BotDesk merges customer profiles automatically for your team.
Connect with customers on every channel they use daily. Manage all your conversations from one unified inbox with intelligent speed.
See the entire customer journey across all platforms in one thread. Never lose context or miss important details again in your dashboard.
Messages sync immediately across all channels. Reply from BotDesk, and customers see it on WhatsApp or Messenger in real-time instantly.
Support for channel-specific features like WhatsApp Templates, Quick Replies, and rich media. Maximize every platform for your needs.
Explore how multi-channel support works in detail. Learn how BotDesk keeps your team organized across all messaging platforms securely.
Your customers are constantly on WhatsApp and Instagram every day. BotDesk lets you offer support on their favorite apps while keeping everything organized and secure.
A customer might start on Web Chat and move to WhatsApp later. BotDesk merges these profiles so agents always have full context and history to resolve issues very fast.
Why professional support teams need a unified inbox. See how BotDesk compares to using separate native apps for each messaging channel now.
Find answers to common questions about multi-channel support. Learn how to connect WhatsApp, Messenger, and Email in one inbox securely now.
See what fast-growing teams say about multi-channel support. Join thousands of companies checking one unified inbox securely every single day.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.