Your 24/7 AI
Sales Associate

Answer product inquiries, track orders, and boost sales automatically on your store with a 24/7 AI sales associate dedicated.

70%
Deflection
24/7
Sales Agent
10x
ROI in Month 1
< 1s
Response Time
Pain Points

The Hidden Costs of an Online Store

Traffic is expensive. Losing potential customers because they can't get an instant answer is a significant loss for any online e-commerce shop.

Cart Abandonment

69% of carts are abandoned, often due to unanswered simple questions about shipping, sizing, or returns that could be solved instantly.

WISMO Overload

"Where is my order?" tickets clog up 30-50% of your support inbox, wasting your team's time on repetitive manual tracking lookups daily.

Language Barriers

International visitors leave your store because they cannot read your English FAQs or get help in their native language in real-time now.

Features

Why Use BotDesk For Retail & E-Commerce?

Boost your online sales and reduce cart abandonment with instant AI support. Provide your customers with immediate answers regarding orders.

Order Tracking

Native integration with Shopify and WooCommerce allows customers to track orders, check shipping status, and update delivery details fast.

Product Recommender

Acts as a 24/7 personal shopper that suggests products based on customer preferences, browsing history, and specific needs to drive sales.

Returns Automation

Streamline the entire return and exchange process by guiding customers through your policies and generating shipping labels automatically.

Deep Dive

Powerful AI Capabilities

Explore how BotDesk transforms your business operations with intelligent automation and advanced natural language processing for your teams.

A Personal Shopper For Every Visitor

BotDesk learns your entire product catalog. It can recommend products based on vague descriptions, cross-sell accessories, and explain the difference between items like an expert.

Kill The Where Is My Order Ticket

By connecting to your order database, BotDesk provides instant, detailed tracking information. It can even proactively notify customers of shipping delays before they ask right now.

Comparison

BotDesk vs Generic Chatbots

Discover why e-commerce brands need specialized AI that can handle complex product queries and provide instant support for all your customers.

Feature
BotDesk
Generic Bot
Product Knowledge
Full catalog sync
Manual entry
Order Tracking
Real-time API
Static link
Setup Time
1-click install
Weeks
Sales Focus
Built for conversion
Support only
Product Recs
AI personalized
Rule-based
Cart Recovery
Proactive nudges
Not available
Returns Handling
Automated flow
Manual process
Multi-language
80+ languages
Limited
FAQ

Frequently Asked Questions

Find answers to common questions about e-commerce AI. Learn how to increase sales, track orders, and automate returns instantly and securely.

No, BotDesk loads asynchronously after your main content, ensuring zero impact on your Core Web Vitals or SEO.
Testimonials

Loved By Support Teams

See what fast-growing retail brands say about our AI. Join thousands of stores increasing their conversion rates on autopilot securely today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

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