Scale Technical Support
For Your Users

Scale your technical support for developers with our 24/7 AI agent. Automate API questions and free up your engineers to ship code.

100%
Doc Coverage
< 1s
Response Time
0
Hiring Needed
24/7
Global Support
Pain Points

The Growth Penalty of SaaS Support

As your user base grows, your support backlog explodes rapidly, which significantly slows down your product velocity and engineering focus.

Developer Distraction

Engineers wasting valuable hours answering repetitive "how-to" questions instead of shipping code for your next big product launch now.

Slow Response Times

Global users waiting hours for simple answers about API keys or configuration, which kills your onboarding momentum and conversions.

High Churn Risk

Frustrated users abandon your software tool when they get stuck during onboarding without immediate help from a technical expert agent.

Features

Why Use BotDesk For SaaS & Technology?

Discover how our intelligent AI platform helps SaaS companies reduce churn, automate technical support, and scale operations efficiently.

Doc-Aware Answers

Ingest your entire help center, GitBook repositories, and local documentation files. Our AI provides accurate, cited answers instantly.

Code Snippets

Provide developers with perfectly formatted code blocks for API endpoints, SDK usage, and complex configuration examples in any language.

Slack & Discord

Connect your AI directly into your public community channels or internal Slack workspaces to resolve technical questions without human aid.

Deep Dive

Powerful AI Capabilities

Explore how BotDesk transforms your business operations with intelligent automation and advanced natural language processing for your teams.

It Reads Your Documentation Like A Developer

BotDesk understands the semantic meaning of your technical documentation. Whether a user asks about 'authentication headers' or 'rate limits', BotDesk synthesizes a correct answer.

Seamless Escalation To Jira Or Linear

When a real bug is found, BotDesk collects the reproduction steps and user context, then drafts a ticket for your engineering team. No more 'it doesn't work' tickets without logs.

Comparison

BotDesk vs Hiring Support Engineers

Discover why AI is the most efficient and scalable choice for modern software companies looking to scale their technical support systems fast.

Feature
BotDesk
Human Support Team
Cost Per Resolution
$0.10
$15.00
Technical Knowledge
Instant recall
Needs training
Availability
24/7 global
Shift based
Scale Capacity
Infinite
Linear cost
Response Time
Instant (<1s)
5-30 minutes
API Doc Coverage
100% indexed
Human memory
Code Snippets
Formatted auto
Manual typing
Multi-language
80+ languages
Hire per lang
FAQ

Frequently Asked Questions

Find answers to common questions about our SaaS AI solutions. Learn how to automate technical support and documentation search effortlessly.

Yes, BotDesk can securely crawl authenticated docs or ingest Swagger/OpenAPI specifications to support your developers.
Testimonials

Loved By Support Teams

See what fast-growing SaaS teams say about our AI. Join thousands of companies scaling their technical support effectively every single day.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

Free 7-Day Trial · No Credit Card Required

Stop Drowning In Tickets. Start Resolving Them Instantly.

Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

Data Encryption
Secure
Human Support Included
Setup in < 10 min
Cancel Anytime