The Digital Concierge
That Never Sleeps

Enhance guest experiences from booking to checkout with instant AI support. Handle reservations and inquiries day or night easily.

24/7
Concierge
5-Star
Guest Rating
0m
Wait Time
30%
Upsell Rate
Pain Points

Front Desk Bottlenecks

When your staff are tied up on the phone answering repetitive questions, your in-person guests suffer from poor service and long wait times.

Overwhelmed Staff

Front desk answering "what is the WiFi?" 50 times a day instead of welcoming guests and providing high-quality hospitality in person now.

International Guests

Communication barriers with guests who do not speak the local language, leading to confusion and a poor overall guest experience today.

Missed Upsells

Opportunities for room upgrades, spa bookings, or tours are missed during rush hour check-ins when your staff is completely overwhelmed.

Features

Why Use BotDesk For Travel & Hospitality?

Enhance your guest experience with instant AI support for bookings and inquiries. Reduce the workload on your front desk staff instantly.

Local Expert

Acts as a 24/7 digital concierge that suggests local restaurants, guided tours, and hidden gems based on guest preferences and needs.

Booking Management

Enable guests to modify reservation dates, upgrade rooms, or add special requests automatically through the chat without calling support.

Multilingual Support

Deliver exceptional hospitality to global guests by communicating fluently in over 90 languages including Spanish, French, and Chinese.

Deep Dive

Powerful AI Capabilities

Explore how BotDesk transforms your business operations with intelligent automation and advanced natural language processing for your teams.

Drive Revenue With Smart Upsells

BotDesk can casually suggest a room upgrade, a late checkout, or a dinner reservation at the right moment. It turns a support interaction into a revenue opportunity automatically.

Seamless Pre-Arrival Coordination

Handle early check-in requests, airport transfer bookings, and dietary restrictions before the guest even steps foot in the lobby, ensuring a perfect start to their stay every time.

Comparison

BotDesk vs Front Desk

Discover why digital support enhances the human touch and allows your team to focus on providing top-tier hospitality for every single guest.

Feature
BotDesk
Phone Call
Wait Time
Zero
Variable hold
Language Skills
80+ languages
Staff dependent
Consistency
100% accurate
Variable
Guest Memory
Perfect recall
Notes may be lost
Availability
24/7
Business hours
Upselling
Contextual offers
Training varies
Booking Changes
Self-service
Queue required
Cost per Query
$0.10
$5+
FAQ

Frequently Asked Questions

Find answers to common questions about hospitality AI. Learn how to manage bookings, upgrades, and guest requests instantly and efficiently.

Yes, it can check your PMS for availability and process upgrade requests or upsell amenities in real-time.
Testimonials

Loved By Support Teams

See what fast-growing hotels and agencies say about our AI. Join thousands of businesses enhancing their guest experience automatically now.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

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