Provide 24/7 Support Without Adding Headcount

Instantly resolve up to 70% of customer inquiries and delight your users. Provide 24/7 support without adding headcount costs.

70%
Deflection Rate
< 1s
Response Time
24/7
Availability
90+
Languages
Pain Points

Stop Leaving Customers Waiting

Slow and unresponsive support is the primary reason customers abandon a brand. Modern consumers expect immediate answers at any time.

Rising Support Costs

Hiring human agents to cover 24/7 shifts is incredibly expensive and difficult to scale as your customer base expands and grows.

Slow Response Times

Customers today expect instant answers. Waiting days for a reply leads to frustration and lost sales for your modern business today.

Burned Out Teams

Answering repetitive questions endlessly burns out your support team and distracts them from complex issues that need human empathy.

Features

Why Use BotDesk For Support?

Discover how AI automation helps you reduce churn, streamline technical support, and scale customer operations efficiently.

Instant Responses

Eliminate long wait times. Your AI agent answers every single ticket instantly, day or night, keeping your customers happy and engaged.

Multilingual Support

Speak your customers' language fluently. Automatically detect and support over 90 different languages to serve your global audience effectively.

Ticket Handoff

Seamlessly escalate complex issues to human agents with full context included, ensuring a smooth transition and faster resolution.

Deep Dive

Unmatched Support Depth

Go beyond simple chat. BotDesk understands complex inquiries and automates resolutions like password resets instantly.

Resolve 70% Of Tickets Without A Human

BotDesk acts as your first line of defense, understanding context and intent to resolve inquiries like password resets, order status, and pricing questions instantly and efficiently.

Seamless Backup For Your Human Team

When an issue requires human empathy or complex decision making, BotDesk collects all necessary details and passes the conversation to your team with a summary of what happened.

Comparison

BotDesk vs Traditional Support

Why AI automation is the smart choice for growing businesses. Compare response times, costs, and availability side by side.

Feature
BotDesk
Manual Support
Response Time
Instant
24-48 Hours
Cost Per Ticket
< $0.20
$8.00+
Availability
24/7/365
9-5 Weekdays
Scalability
Unlimited
Linear Hiring
Consistency
100%
Variable
Setup

How It Works

Get started with 24/7 AI support in just three simple steps. Connect your knowledge, embed the widget, and go live instantly.

1

Connect Your Knowledge

Upload your help center articles, PDFs, and website links.

2

Embed The Widget

Add our chat widget to your site or connect with channels like WhatsApp.

3

Go Live 24/7

Your AI agent starts resolving tickets immediately.

FAQ

Frequently Asked Questions

Find answers to common questions about 24/7 AI support. Learn how to automate responses and reduce costs without adding headcount efficiently.

Minutes. Simply upload your help center URLs or PDFs, and BotDesk ingests them to start answering questions immediately.
Testimonials

Loved By Support Teams

See what fast-growing teams say about 24/7 AI support. Join thousands of companies delivering instant answers to customers around the clock.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

Free 7-Day Trial · No Credit Card Required

Stop Drowning In Tickets. Start Resolving Them Instantly.

Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.

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Human Support Included
Setup in < 10 min
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