Capture actionable insights with interactive conversational surveys and feedback.
Traditional long-form surveys have plummeted in effectiveness because nobody likes filling them out. Real insights require a generic conversation.
Typical 1-2% response rates give you heavily biased data and provide no real actionable insights for important business decision making.
Simple star ratings only tell you *that* a customer is unhappy, but fail to explain *why* or how to fix the underlying problem effectively.
Finding out about critical issues weeks later is often far too late to save the customer relationship or fix the problem for your business.
Capture actionable customer insights with interactive conversational surveys. Replace boring forms with engaging AI-powered feedback loops now.
Interactive surveys that adapt based on the user's previous answers, ensuring that you capture the most relevant data for your organization.
Automatically tags feedback as positive, negative, or neutral, allowing your team to identify and address unhappy customers very quickly.
Syncs data directly to Google Sheets or your CRM, ensuring that your team has immediate access to customer insights and feedback data.
Explore how BotDesk transforms your business operations with intelligent automation.
Conversational surveys allow for 'Deep Dives'. If a user gives a low rating, the AI can automatically ask 'What could we have done better?' to get the rich context that forms miss.
Don't just collect data, respond to it. If a user provides a glowing review, the AI can instantly ask them to share it on public platforms or offer a referral link to drive growth.
Why conversation beats even the best forms. See how two-way dialogue drives higher engagement.
Find answers to common questions about feedback surveys. Learn how to capture customer insights with conversational forms effectively online.
See what fast-growing teams say about surveys. Join thousands of companies gathering better insights with conversational AI effectively today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
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