Resolve repetitive IT tickets instantly and free up your technical team. Automate troubleshooting and support requests.
Highly skilled engineers are wasting time resetting passwords instead of building product. This inefficient use of talent slows down innovation.
Simple fixes sit in the queue for hours, blocking employees from working and reducing overall company productivity and employee satisfaction.
Paying for expensive Level 1 support takes critical budget away from innovation and important infrastructure projects that drive business growth.
Employees remain blocked from critical systems while waiting for manual permission grants and access approvals from the busy technical team.
Resolve repetitive IT tickets instantly and free up your technical team. Automate troubleshooting and support requests with intelligent speed.
Guides your users through common hardware and software fixes with step-by-step instructions that anyone can follow instantly and effortlessly.
Automatically learns from your knowledge base, internal wikis, and technical manuals to provide accurate technical assistance around the clock.
Automatically creates a Jira or Zendesk ticket for complex issues that require human attention, ensuring that no technical problem is missed.
Explore how BotDesk transforms your business operations with intelligent automation.
Users hate waiting for IT. BotDesk provides exact steps to fix issues in real-time. Whether it's VPN setup or email configuration, the AI knows the answer because it reads your docs.
Don't change your workflow. BotDesk integrates with Jira, ServiceNow, Zendesk, and Slack, acting as an intelligent entry point that handles triage and initial response efficiently.
Why AI-led support is the future of IT. Compare wait times, resolution, and 24/7 coverage side by side.
Find answers to common questions about IT helpdesk. Learn how to resolve technical issues instantly and securely around the clock effectively.
See what fast-growing IT teams say about our AI. Join thousands of companies resolving technical tickets instantly 24/7 around the clock now.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.