Automate "where is my order" queries and provide instant tracking updates. Reduce support tickets and improve satisfaction today.
Repetitive questions about order status can consume nearly half of your support volume, preventing your team from focusing on higher-value tasks.
Support agents get completely buried in simple 'where is my order' tickets, preventing them from solving actual customer problems now.
Customers get anxious about their deliveries and hate waiting hours for an email update just to know where their package is located now.
Paying humans to manually look up and copy-paste tracking numbers all day is an incredibly costly and inefficient use of business time.
Streamline your order tracking workflow with automated AI responses. Reduce tickets and improve customer satisfaction instantly.
Pull live order status from Shopify, WooCommerce, or your ERP directly into the chat, giving customers instant visibility on their packages.
Notify customers about shipping delays or delivery confirmations proactively, keeping them informed before they even have to ask for updates.
Free your support team from answering the same shipping questions repeatedly, allowing them to focus on solving complex user issues efficiently.
Explore how BotDesk transforms your business operations with intelligent automation to drive growth and efficiency.
BotDesk integrates seamlessly with over 400 carriers worldwide to provide granular tracking updates, giving customers real-time details instead of just a generic 'In Transit' status.
Send WhatsApp or Email updates automatically whenever a package status changes, significantly reducing inbound anxiety-driven queries and keeping your customers fully informed now.
Why chat is better than a static tracking page. Compare convenience, proactivity, and customer experience side by side.
Find answers to common questions about order tracking. Learn how to reduce WISMO tickets and update customers automatically around the clock.
See what fast-growing teams say about order tracking. Join thousands of companies reducing support costs significantly with automated AI tracking.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.