Deploy

Publish your agent to channels

Deployment Overview

Once your agent is trained, it can live in multiple places simultaneously. BotDesk is designed for omnichannel support—one brain, many interfaces.

Active Channels

  1. Web Chat Widget: The most common deployment. Embed it on your marketing site, app, or help center.
  2. Messaging Apps: Connect your official WhatsApp Business, Facebook Messenger, Instagram, or Telegram accounts.
  3. Collaboration Tools: Add your bot to Slack or Microsoft Teams for internal employee support.
  4. Email: Automate your support@yourcompany.com inbox with AI-drafted replies.
  5. Help Page: A hosted, standalone page at yourcompany.botdesk.ai for businesses without a website.

Deployment Strategy

  • Start with Web Chat: Test your knowledge base with live web traffic before opening higher-volume channels like WhatsApp.
  • Unified Inbox: Regardless of where the message comes from, all conversations appear in the Activity tab for your human team to monitor or take over.
  • Status Monitoring: The "Connect" tab shows the real-time status of every integration. If a WhatsApp token expires or a script is missing, you'll see an alert here.
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Loved By Support Teams

See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

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"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

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"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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