Web Chat Widget

Deploy a fully customizable AI chat widget on your website. Works with any platform—Wix, Webflow, WordPress, Shopify, React, and plain HTML.

What It Does

The web chat widget is a lightweight floating interface that allows website visitors to chat with your AI agent in real-time. Unlike traditional chatbots with rigid flows, BotDesk uses GPT-4 to understand natural language and provide intelligent, contextual responses.

Key Capabilities

One-Line Install: Copy a single <script> tag and paste it before your </body> tag
Full Brand Customization: Match your logo, colors, fonts, and avatar
Proactive Triggers: Engage visitors based on scroll depth, time on page, or exit intent
Lead Capture: Collect emails and phone numbers directly in the chat
Multi-language: Auto-detect and respond in the visitor's language (90+ supported)

Installation

Step 1: Get Your Embed Code

Go to Deploy → Web Chat in your BotDesk dashboard
Customize appearance (colors, position, greeting message)
Copy the generated code snippet

Step 2: Add to Your Website

<script 
  src="https://widget.botdesk.ai/v1/loader.js" 
  data-agent-id="YOUR_AGENT_ID">
</script>

Place this code before the closing </body> tag on any page where you want the widget to appear.

Platform-Specific Instructions

Platform	Location
WordPress	Appearance → Theme Editor → footer.php
Wix	Settings → Custom Code → Body - end
Webflow	Project Settings → Custom Code → Footer
Shopify	Online Store → Themes → Edit Code → theme.liquid

Customization Options

From the BotDesk dashboard, you can configure:

Colors: Primary color, text color, background
Position: Bottom-right, bottom-left, or centered
Avatar: Upload your own or use the AI icon
Welcome Message: The greeting shown when the widget opens
Trigger Rules: When to auto-open the widget
Operating Hours: Show "away" message outside business hours

Performance

The widget is optimized for speed:

< 30KB total size (loads asynchronously)
No impact on Core Web Vitals (LCP, CLS, FID)
Lazy-loaded after page content
Secure with optional consent banner

Web Chat