Telegram Bot

Create a powerful Telegram bot that answers questions using your knowledge base.

What It Does

BotDesk creates a Telegram Bot that users can message directly. The bot uses your AI agent to respond to messages, answer questions, and perform actions.

Setup Steps

Step 1: Create Bot with BotFather

1. Open Telegram and search for @BotFather
2. Send the command /newbot
3. Follow prompts to name your bot (e.g., "Acme Support Bot")
4. BotFather will give you an API Token (looks like 123456:ABC-DEF...)

Step 2: Connect to BotDesk

1. Go to Deploy → Telegram in BotDesk
2. Paste the API Token from BotFather
3. Click Connect

Step 3: Test Your Bot

1. In Telegram, search for your bot by username
2. Click Start
3. Send a test message and watch the AI respond

Features

• Group Support: Add your bot to group chats (configure in BotFather)
• Commands: Set up custom commands like /help or /contact
• Rich Media: Send images, files, and buttons
• Inline Mode: Users can invoke your bot in any chat with @yourbot

Best Practices

• Set a profile picture for your bot (via BotFather: /setuserpic)
• Add a description (/setdescription)
• Configure commands list (/setcommands)