Welcome to BotDesk

BotDesk is the AI Agent Platform for Customer Experience. We help you build, deploy, and scale intelligent agents across every channel—WhatsApp, Messenger, Instagram, Email, and more.

What is BotDesk?

BotDesk allows you to create AI agents that are trained on your own data (PDFs, websites, FAQs) and can perform real actions like scheduling meetings, checking order status, or updating your CRM. Unlike traditional chatbots with rigid flows, BotDesk uses Generative AI to understand natural language and provide human-like responses.

Our Core Pillars

• Automation: Deflect up to 80% of repetitive customer inquiries instantly, 24/7.
• Connectivity: Connect to your existing stack—from CRMs like HubSpot to communication channels like WhatsApp.
• Intelligence: Leverage state-of-the-art LLMs (GPT-4o, Claude 3.5) grounded in your specific business data.
• Actionability: Don't just talk—perform. Your agents can book meetings, process payments, and update records.

Real Impact

Businesses using BotDesk see an average 80% reduction in support volume and a 60% decrease in operational costs within the first 30 days.

Getting Started

To get the most out of BotDesk, we recommend following this path:

1. Build Your First Agent: Create and train your first AI assistant.
2. Connect Channels: Deploy your agent to WhatsApp or your Website.
3. Explore Actions: Give your agent superpowers with Integrations.

Need help? Contact Support or join our Community.